We understand the frustration of receiving a damaged or incorrect item, or not receiving your order at all. Here's how we can assist you:. Eligibility for Replacement:. Damaged or Incorrect Items:. Items Not Received After 30 Days:. For Damaged or In

<ul id="isPasted"><li><a href="https://orderpurenutra.com/policies/contact-information?trafficSource=www.google.com" rel="noopener noreferrer" target="_blank">WE&apos;RE HERE TO HELP!</a></li></ul><ol><li>We understand the frustration of receiving a damaged or incorrect item, or not receiving your order at all. Here&apos;s how we can assist you:Eligibility for Replacement:<ul><li>Damaged or Incorrect Items:<ul><li>If you receive a damaged or incorrect item, please contact us within 7 business days of delivery.</li><li>We will process a replacement order with the same shipping speed as your original item.</li></ul></li><li>Items Not Received After 30 Days:<ul><li>If you haven&apos;t received your order within 30 days (excluding shipments marked as delivered by the carrier), you&apos;re eligible for a free replacement.</li></ul></li>Required Information:</ul><ul><li>For Damaged or Incorrect Items:<ul><li>Please provide three photos from different angles of the item you&apos;ve received.</li><li>These photos will help us expedite your replacement order.</li><li>There&apos;s no need to return the damaged or incorrect item.</li></ul></li><li>For Items Not Received:<ul><li>If your tracking status shows &quot;delivered,&quot; please contact your local post office for assistance.</li><li>You can find carrier contact information&#xA0;<a href="https://orderpurenutra.com/policies/contact-information?trafficSource=www.google.com" rel="noopener noreferrer" target="_blank">here.</a></li></ul></li>Important Notes:</ul><ul><li>Final Sale Policy:<ul><li>All sales are final.</li><li>If you received a defective or incorrect item, or didn&apos;t receive your order after 30 days (excluding shipments marked as delivered), we will process a replacement instead of a refund.</li></ul></li></ul></li></ol><h1 id="were-here-to-help"><a href="https://orderpurenutra.com/policies/contact-information?trafficSource=www.google.com" rel="noopener noreferrer" target="_blank">WE&apos;RE HERE TO HELP!</a></h1>If you require further assistance, submit a ticket&#xA0;<a href="https://orderpurenutra.com/policies/contact-information?trafficSource=www.google.com" rel="noopener noreferrer" target="_blank">here.</a> We will respond within 48 hours.

Received a Damaged or Incorrect Item, or Haven't Received My Order

Offer Pure Nutra

Damaged | Incorrect Item

Post-Sales Inquiry

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Order Not Received Beyond Delivery Timeframe

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