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Understanding Unknown ChargesUpdated 19 days ago

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Identifying Pure Nutra on Your Billing Statement

If you notice a charge labeled Pure Nutra on your billing or bank statement, it may be due to:

  • Purchases made directly from Pure Nutra or its parent company.

  • Subscription renewals associated with Pure Nutra services.

  • Transactions made by family members through Pure Nutra.

Steps to Verify the Charge:

  1. Search Your Email: Look for messages containing phrases like "Thank you for your purchase" or "Order summary."

  2. Match the Amount: Find a receipt that corresponds to the charge amount on your statement.

  3. Check the Sender's Email: Identify the sender's address (e.g., [email protected]) and visit the associated website.

  4. Explore the Website: Determine if you recognize the site and recall making a purchase.

  5. Contact the Merchant: If the website is familiar, use their "Contact Us" or "Submit a Ticket" options for further assistance.

Still Uncertain About the Charge?

If, after these steps, you're still unsure about the origin of the charge, please reach out to Pure Nutra Customer Service for clarification.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.

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