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1. When ordering from our store, please be aware of the following regarding import and customs fees:

   1. Responsibility for Fees:

      • The payment of import/customs fees is the responsibility of the buyer and is levied based on the laws of the destination into which the products are being shipped.

   2. Product Importability:

      • When ordering from our store, you're responsible for ensuring the product can be lawfully imported to the destination. Please contact your local governing body, as we do not have a way of identifying if you will be charged these fees.

   3. Refund Policy:

      • We cannot refund import and/or customs fees.

   4. Variation in Fees:

      • Recipients of international shipments may be subject to import taxes, fees, and customs duties (hereafter, Import Fees), levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country.

   5. Customs Policies:

      • Customs policies vary widely, and some countries don't charge Import Fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.

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If you require further assistance, submit a ticket here. We will respond within 48 hours.